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  • PLEASE NOTE: ONLY ONE ACCOUNT PER FAMILY
  • THIS WEBSITE IS FOR THE CONVENIENCE OF THE USER. THE FOLLOWING CONDITIONS APPLY:

Terms and Conditions

GENERAL

STATIONERY IS NOT REFUNDABLE.
THE BOOKSHOP DOES NOT SUPPLY ANY SECOND HAND BOOKS.
PLEASE ENSURE ALL DETAILS AND REFERENCE NUMBERS ARE FULLY COMPLETED.
IF YOU HAVE ANY QUERIES PLEASE CONTACT THE BOOKSHOP DIRECTLY.
THE AVAILABILITY OF BOOKS IS DEPENDENT ON SUPPLIERS. SHORTAGES WILL BE PLACED ON BACK ORDER.
ORDERS CAN ONLY BE PLACED ELECTRONICALLY AND HANDED OUT ONCE FULL PAYMENT HAS BEEN MADE.
PROOF OF PAYMENT IS ESSENTIAL. PLEASE NOTE EFT'S MAY TAKE UP TO 72 HOURS TO REFLECT.
PAYMENTS TO BE MADE DIRECTLY INTO BANK ACCOUNT AS INDICATED ON THE WEB. NB! PLEASE USE THE CORRECT REFERENCE NUMBER.
PRICE LISTS ARE VALID UNTIL END OF JANUARY 2020. FLUCTUATION IN THE EXCHANGE RATE MAY LEAD TO PRICE CHANGES.
THE DEADLINE FOR ORDERS: 28 OCTOBER 2019 at 18h00. THE WEBSITE WILL OPEN AGAIN ON 23 NOVEMBER 2019 at 08h00. NO CHANGES CAN BE MADE HEREAFTER.
MY TOWER LABEL PACKAGE ORDERS CLOSES ON 13 DECEMBER 2019.
AS THE PARENT IT STAYS YOUR RESPONSIBILITY TO INFORM US VIA EMAIL OF ANY ORDER CANCELLATIONS BEFORE 28 OCTOBER 2019.
LATE ORDERS MAY BE INFLUENCED BY THE AVAILABILITY OF STOCK. THEREFORE A WAITING PERIOD CAN BE EXPECTED FOR SPECIFIC TITLES.
LATE ORDERS : STOCK SHORTAGES CAN TAKE UP TO 14 WORKING DAYS, TO ARRIVE AND BE PROCESSED BY THE BOOKSHOP.

PAYMENTS

A 25 % DEPOSIT MUST BE PAID WHEN PLACING YOUR ORDER TO SECURE YOUR ORDER.
DEPOSITS IS NOT REFUNDABLE.
NO CASH PAYMENTS WILL BE ACCEPTED AT BOOKSHOP. ONLY CARD PAYMENTS, BANK TRANSFERS OR PAYMENTS MADE DIRECTLY INTO BANK ACCOUNT AS INDICATED. PLEASE PREVENT CASH DEPOSITS DUE TO BANK CHARGES.
OUTSTANDING AMOUNT IS DUE BY 31 OCTOBER 2019. THE BOOK SHOP MUST BE INFORMED VIA EMAIL OF ANY ORDER CANCELLATIONS BEFORE THE MENTIONED DATE.
REFUNDS ARE ONLY DONE AT MONTH END.

RECEIVING OF PACKAGES

PACKAGES WILL BE DISTRIBUTED AT THE SCHOOL ON 22 NOVEMBER 2018 FROM 07H00 T0 19H00. NO PAYMENTS WILL BE ACCEPTED ON THE DAY OF DISTRIBUTION.
COLLECTION PACKS MUST BE THOROUGHLY CHECKED. SHORTAGES WILL NOT BE REPLACED AFTER RECEIPT HAS BEEN SIGNED FOR. ANY PROBLEMS OR SHORTAGES MUST BE CORRECTED ON COLLECTION DAY.
PACKAGES NOT COLLECTED ON 22 NOVEMBER 2019 : PARENTS WILL BE NOTIFIED VIA SMS OF A COLLECTION DATE.
A SMS WITH COLLECTION DATE WILL BE SEND FOR ORDERS PLACED AFTER 22 NOVEMBER 2019.

OUTSTANDING ACCOUNTS

AS THE PARENT IT STAYS YOUR RESPONSIBILITY TO SETTLE THE OUTSTANDING ACCOUNT IN FULL BEFORE PACKAGE CAN BE RECEIVED.